
Frequently Asked Questions
How is SilentPulse different from white noise machines or hearing aids?
How is SilentPulse different from white noise machines or hearing aids?
White noise and maskers only distract from the ringing. Hearing aids amplify external sound. SilentPulse actively works to calm the neurological source of the phantom noise itself through neuromuscular stimulation — offering a different approach for people who haven't found enough relief from masking or amplification alone.
How to Use SilentPulse
How to Use SilentPulse
Charge & Turn On — Charge the device fully, then power it on and start at a low intensity (1–3).
Apply to Key Points — Gently press the tip to these areas for 30–60 seconds each:
- Behind the ear (mastoid bone)
- In front of the ear (jaw area)
- Base of the skull / upper neck
- Along the jawline
Do both sides for best results.
Feel the Calm — Most users notice a soothing tingling sensation as the gentle pulses help quiet the nerves. A full session takes just 3–5 minutes.
Shipping
Shipping
Orders are processed within 1-2 business days. Standard shipping takes 5-7 business days. Tracking information will be emailed once your order ships.
Money Back Guarantee
Money Back Guarantee
We stand behind SilentPulse 100%. If you don't experience any relief within 30 days of consistent use, we'll give you a full refund — no questions asked. Your satisfaction and peace of mind are our priority.